Privacy Policy
Effective Date: 13th May, 2025
Company Name: Flamycom LLC
Website: https://flamosfx.com
At Flamycom, we are committed to safeguarding the privacy and personal information of our clients. This privacy policy outlines how we collect, use, disclose, and protect your information in connection with our Forex trading services.
1. Information We Collect
We may collect the following types of personal information:
Personal identification information: Name, address, date of birth, email address, phone number, and other contact details.
- Financial information: Bank account details, transaction history, credit/debit card information.
- KYC (Know Your Client) information: Identity verification documents such as passports, national ID cards, or utility bills.
- Trading information: Account activity, trade history, account balances, and trading preferences.
2. How We Use Your Information
Your information may be used for the following purposes:
- To verify your identity and fulfill legal obligations (e.g., KYC and AML).
- To process transactions and maintain your trading account.
- To provide customer support and respond to your inquiries.
- To inform you about products, services, and promotions that may be of interest to you.
- For internal analysis, research, and reporting purposes to improve our services.
To ensure compliance with legal, regulatory, and audit requirements.
3. Information Sharing
We do not share, sell, or rent your personal information to third parties, except in the following circumstances:
- When required by law, regulation, or court order.
- With third-party service providers who assist us in delivering services, such as payment processors, identity verification providers, and IT support.
- In the event of a merger, acquisition, or sale of assets, where personal information may be part of the transferred assets.
4. Security of Information
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. This includes the use of encryption, firewalls, and secure servers. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
5. Your Rights
You have the right to:
- Access, correct, or update your personal information.
- Request the deletion of your personal information (subject to legal and regulatory requirements).
- Opt-out of marketing communications.
- Request a copy of the personal data we hold about you.
6. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage, and provide targeted advertisements. You can manage your cookie preferences through your browser settings.
7. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on our website, and we encourage you to review the policy periodically.
8. Contact Us
If you have any questions or concerns about this privacy policy or how your information is handled, please contact us at:
Flamycom LLC
info@flamosfx.com